Return Policy:
Hygiene Considerations:
Please be informed that, for hygiene reasons, we do not offer return and refund services unless the item received is found to be faulty.
Reporting Damaged Items:
In the event that you receive damaged trinkets, we kindly request that you contact us within 3 days of receiving your order. We appreciate your prompt communication, as it helps us address any issues swiftly.
Postage Cost Responsibility:
Should you need to initiate a return, please note that customers are responsible for covering the postage cost of returned items. Your understanding in this matter is greatly appreciated.
Normal Wear and Tear:
Lastly, please bear in mind that normal wear and tear are not considered as damaged goods and are therefore not eligible for returns or refunds.
We are dedicated to providing you with a seamless shopping experience. If you have any questions or concerns related to your order or our policies, please do not hesitate to reach out to us. Your satisfaction is of utmost importance to us, and we are here to assist you in any way we can.